Writing for Both Humans and Language Models
Content is now read by people and by language models. The same qualities that serve readers, clarity and structure, also serve machine understanding.
Topic
6 articles on content-design.
Content is now read by people and by language models. The same qualities that serve readers, clarity and structure, also serve machine understanding.
How the small words in an interface shape understanding, and how to write microcopy that guides the user clearly at the moment they need it.
When an AI assistant answers from your content, it extracts a passage. How to write so the passage it lifts is accurate, complete, and attributed to you.
Most changelogs are ignored because they list commits, not changes that matter. How to write one that tells users what changed for them and why.
Readability is more than reading level, and information scent decides whether people follow a path. How to assess both so content guides rather than stalls.
An error message is a moment of friction that can either rescue or abandon the user. What separates a message that helps from one that blames or confuses.